Visit us at 437 Battlefield Blvd N
Chesapeake, VA 23320

Or Call us at
(757) 548-1258

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In‑House Jewelry Service & Repair


Protect and restore your fine jewelry with expert in-house jewelry repair at Tidewater Diamond in Chesapeake, VA—conveniently serving customers throughout Virginia Beach, Norfolk, Portsmouth, and the greater Hampton Roads area.

 Performed on-site at our 437 Battlefield Blvd showroom by an award-winning master bench jeweler with 37 years of experience (recognized as the 2025 & 2026 Platinum Winner in Community Votes Chesapeake Goldsmith category), your precious items never leave our secure building. From ring resizing, rhodium plating, and tip and prong repair to watch battery replacement and band sizing, we offer Hampton Roads residents trusted local craftsmanship, transparent estimates, and fast turnaround times.


Ring Resizing

Ensure your engagement rings, wedding bands, and family heirlooms fit comfortably with precision in-house ring resizing. Our master bench jeweler sizes rings up or down, reshapes bent shanks, and adds custom sizing beads for arthritic knuckles on 14K/18K gold, platinum, and silver bands. Every evaluation and alteration is completed on-site to preserve side stones, hidden halos, and structural integrity without ever shipping your ring away.

Ring Resizing

Cleaning and Inspection

Prevent unexpected stone loss and keep your fine jewelry sparkling with professional cleaning and multi-point inspection in Chesapeake, VA. Our master bench jeweler checks every piece under high magnification for worn prongs, loose diamonds or gemstones, thinning shanks, cracked solder joints, and weak clasps. We then ultra-sonically clean and steam-polish your jewelry on-site, restoring maximum brilliance while identifying minor maintenance before it becomes a costly repair.

Jewelry Cleaning and Inspection

Jewelry Repairs

From broken chain soldering and worn clasp replacements to stone tightening and resetting, Tidewater Diamond handles comprehensive jewelry repairs on-premises in Chesapeake, VA. Equipped for advanced bench techniques across 14K/18K gold, platinum, and sterling silver, our award-winning master jeweler repairs bracelets, necklaces, earrings, and fine rings. Your jewelry stays safely in our building from start to finish, ensuring total security, clear communication, and fast turnaround times.

Close-up of a diamond ring being adjusted with tweezers on a reflective surface.

Jewelry Restoration

Heirloom and vintage pieces receive specialized restoration to bring them back to life while respecting their original character. Services can include rebuilding worn settings, recreating missing details, replacing stones with carefully matched gems, refinishing metal, and reestablishing structural strength so your jewelry can be worn and enjoyed again.

Close-up of a diamond ring being restored and repaired

Rhodium Plating

Restore bright-white brilliance and scratch-resistant protection to your fine jewelry with professional in-house rhodium plating at Tidewater Diamond in Chesapeake, VA. While most commonly applied to reverse natural yellowing on white gold, electro-plating with liquid rhodium also seals sterling silver to prevent tarnishing, sharpens the cool luster of platinum, and creates striking contrast in two-tone or black rhodium designs. Our award-winning master jeweler meticulously cleans, polishes, and replates your rings, earrings, and chains on-site for a flawless, hyper-reflective finish.

Before and after comparison of a diamond ring on a white background before it had rhodium plating service and after

Tip and Prong Repair

Protect precious diamonds, sapphires, and heirloom gemstones from accidental loss by keeping their settings structurally sound. Daily friction gradually flattens, thins, or snags metal prongs across gold, platinum, and silver settings. Using precise on-site bench techniques, our master jeweler re-tips worn claw settings, rebuilds broken prongs, and tightens loose stones directly at our Chesapeake store—ensuring your engagement rings and vintage jewelry stay beautiful and fully secure without ever leaving our facility.

Jeweler working on a ring with tools on a workbench to repair tip and prong

Watch Services

Keep your favorite timepieces running smoothly and fitting comfortably with fast, local watch maintenance at Tidewater Diamond in Chesapeake, VA. Our team provides convenient on-site services including precision battery replacements, custom band sizing, link removal, and strap replacements for standard, vintage, and luxury watch brands. Stop by our Chesapeake store for quick, reliable watch adjustments to ensure your everyday and special-occasion timepieces look great and keep perfect time.

watch being serviced by a professional

Why Chesapeake Customers Choose Tidewater Diamond

Local customers trust Tidewater Diamond because repairs are completed on-premises by an award-winning master jeweler rather than being shipped to an off-site facility. With personalized service, clear communication on estimates and timelines, and a full range of jewelry repair options, the store is a convenient, trusted destination for “jewelry repair near me” in Chesapeake and the surrounding Tidewater area.

FAQ's

Do you repair jewelry in-house at your Chesapeake showroom?

Yes. Tidewater Diamond offers in-house jewelry repair at our Chesapeake showroom, with work performed by our master bench jeweler. Our services include ring resizing, prong repair, chain and clasp repairs, rhodium plating, and stone resetting. Bring your piece in so we can assess its condition and explain the recommended repair.

What types of jewelry repairs and services does Tidewater Diamond offer?

We offer ring resizing, tip and prong repair, loose-stone tightening, stone resetting, broken-chain soldering, clasp replacement, rhodium plating, and professional cleaning and inspection. We also assess worn settings and damaged jewelry to determine suitable repair options. The best approach depends on your piece’s metal, gemstones, design, and condition.

Can you repair jewelry that wasn’t purchased at Tidewater Diamond?

Your jewelry does not have to have been purchased at Tidewater Diamond for us to assess it for repair. Bring your piece to our Chesapeake showroom, and we’ll inspect its condition and discuss the available options. Repair suitability depends on the materials, construction, gemstones, and any previous damage or repairs.

How much does jewelry repair cost, and do you provide an estimate first?

Jewelry repair costs depend on the work required, the metal and gemstones involved, and the condition of the piece. A simple clasp repair requires a different approach from rebuilding worn prongs or restoring an heirloom setting. Bring your jewelry to our Chesapeake showroom so we can assess the work and explain the recommended repair and estimated cost.

We will review the estimated cost with you prior to doing work. 

How long does jewelry repair take?

Turnaround time depends on the type of repair, the condition of your jewelry, and whether additional materials or parts are needed. Ring resizing, setting repairs, and more involved restoration work can require different amounts of bench time. When we inspect your piece, we’ll discuss the repair process and expected completion timing.

Can my ring be resized, and will resizing affect its stones or design?

Many rings can be resized, but the options depend on the metal, band design, stone settings, and how much the size needs to change. Tidewater Diamond offers in-house ring sizing, shank reshaping, and sizing beads where appropriate. Our jeweler will assess your ring and recommend an approach that takes its settings, design, and structural integrity into account.

Can you repair heirloom jewelry or fix a loose diamond?

We assess heirloom jewelry and offer repairs such as rebuilding worn prongs, tightening loose stones, and resetting gemstones. Each piece is inspected to determine what work its condition and construction will support. If you notice a loose diamond or gemstone, stop wearing the piece and bring it in for inspection before further wear increases the risk of losing the stone.

Do I need an appointment for jewelry repair, and where are you located?

Walk-ins Welcome! 

Visit Tidewater Diamond at 437 Battlefield Blvd., Chesapeake, VA 23320, for a jewelry repair assessment. Bring the piece needing attention and any loose stones or broken components you still have. We welcome customers from Chesapeake and surrounding Hampton Roads communities.